Dopelancers Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform and services. By using our platform, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name, email address, and profile details during registration.
- Payment information for processing transactions.
- Identification documents for verification purposes.
b. Non-Personal Information:
- Browser type, device information, and usage data collected through cookies and analytics tools.
- IP address and geographic location.
c. Communication Information:
- Messages exchanged on the platform.
- Correspondence via email or other communication channels.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Facilitate communication between clients and freelancers.
- Process payments and ensure transaction security.
- Verify user identities and prevent fraud.
- Respond to inquiries and provide customer support.
- Send important updates, promotions, and service-related notifications.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- With Service Providers: For payment processing, identity verification, or technical support.
- With Legal Authorities: If required by law or to protect our rights, users, or platform.
- With Other Users: Basic profile information is shared with clients or freelancers as part of job transactions.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Secure socket layer (SSL) encryption for data transmission.
- Regular monitoring for vulnerabilities and potential breaches.
- Limited access to your data by authorized personnel only.
However, no system is entirely secure, and we cannot guarantee absolute protection.
5. Your Privacy Choices
You have the right to:
- Access, update, or delete your personal information through your account settings.
- Opt-out of receiving promotional emails by clicking the unsubscribe link.
- Request data portability or restrict processing by contacting us at support@dopelancers.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your user experience.
- Analyze platform performance and usage.
- Provide personalized content and advertising.
You can manage cookie preferences in your browser settings.
7. Data Retention
We retain your personal data as long as your account is active or as necessary to comply with legal obligations, resolve disputes, and enforce our policies.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our platform constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@dopelancers.com
By using Dopelancers, you agree to the terms of this Privacy Policy. Protecting your privacy is our priority, and we are committed to providing a secure platform for all users.